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PRIVACY POLICY

About This Policy

This Privacy Policy explains how Leichhardt Dental Centre ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or participate in our dental implant training courses.

We are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988.

2. Information We Collect

2.1 Personal Information

  • When you register for our courses or contact us, we may collect:

  • Name and professional credentials

  • Email address and phone number

  • Professional registration details

  • Dental practice information

  • Professional experience level

  • Billing and payment information

  • Emergency contact details

2.2 Website Information

  • When you visit our website, we may automatically collect:

  • IP address and browser type

  • Pages visited and time spent

  • Referring website information

  • Device and location data (if permitted)

2.3 Course Participation Information

  • During our training courses, we may collect:

  • Professional development records

  • Course completion certificates

  • Clinical performance assessments

  • Feedback and evaluation responses

3. How We Use Your Information

We use your personal information to:

  • Process course registrations and payments

  • Communicate about upcoming courses and events

  • Provide course materials and certificates

  • Improve our training programs

  • Comply with professional and legal requirements

  • Send relevant industry updates (with your consent)

4. Information Sharing

4.1 Third-Party Services

We may share information with:

  • Eventbrite: For course booking and registration management

  • Payment processors: For secure payment processing

  • Email providers: For course communications

  • Analytics services: For website improvement (anonymized data)

4.2 Professional Requirements

We may disclose information when:

  • Required by law or legal process

  • Necessary for professional accreditation

  • Required for insurance or liability purposes

  • Needed to protect health and safety

4.3 We Do Not Sell Information

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information:

  • Secure website connections (SSL encryption)

  • Password-protected systems

  • Limited access to personal information

  • Regular security reviews and updates

6. Data Retention

We retain your personal information for:

  • Course records: 7 years (professional requirements)

  • Marketing communications: Until you unsubscribe

  • Website analytics: 2 years maximum

  • Financial records: As required by law

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt-out of marketing communications

  • Make a complaint about privacy practices

8. International Transfers

If you are located outside Australia, your information may be transferred to and processed in Australia. We ensure appropriate safeguards are in place for international transfers.

9. Website Cookies

Our website may use cookies to:

  • Remember your preferences

  • Analyse website traffic

  • Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

10. Marketing Communications

With your consent, we may send you:

  • Course announcements and updates

  • Industry news and professional development opportunities

  • Special offers for returning participants

You can unsubscribe at any time using the link in our emails.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

  • Posting the updated policy on our website

  • Sending email notification to registered users

  • Including the effective date of changes

12. Consent

By using our website or participating in our courses, you consent to the collection and use of your information as described in this Privacy Policy.
 

Frequently asked questions

Frequently asked questions

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